Credit card reissue: Meaning, charges, and 6-step replacement guide

When your credit card is lost, stolen, damaged, or expired, a ‘reissue’ simply means getting a replacement plastic, without closing your credit‑card account. This process is fairly standard across banks and lending institutions nationwide, but understanding the steps and potential costs can save you time and stress.

What does credit card ‘reissue’ mean, and why do it?

• Your original credit card plastic is deactivated, but your credit limit and account remain intact.
• The new card generally has a different number, protecting you from fraud on the lost or compromised credit card.
• It may require a replacement fee, for example, SBI Card charges ₹100 + taxes.
• After reissue, you may need to activate the new card through net banking, the bank’s application, or helpline.

6‑step process to reissue your credit card

1. Report and block the current credit card
   
   
   • Immediately block the credit card through your respective bank’s mobile application, official website, IVR, or hotline to prevent misuse.
   • Never panic in such cases, just focus on taking informed, swift steps to protect your finances.
2. Request the reissue of a new credit card
   
   
   • In the banking application or internet banking portal, go to ‘Service Request’
   • Follow this by ‘Reissue/Replace Card’ and submit the request.
   • You can also call customer care or visit a branch to resolve doubts, if any.
3. Provide proof of documentation as requested
   
   
   • You may need to verify identity, provide address proof or details of the lost credit card.
   • For this, you might be required to submit your original Aadhaar Card, PAN Card, etc.
   • In case of theft, some banks may ask for a police FIR copy for record-keeping.
4. Confirm charges and delivery mode
   
   
   • Check and confirm reissue fees and the time required for delivery with the designated customer service team.
   • Note that delivery time may vary; for example, most credit cards are reissued by banks in about 7 to 15 working days.
5. Collect and activate the new credit card
   
   
   • You will receive an OTP to confirm the delivery of the new credit card. This OTP will be collected by the delivery agent to complete the delivery.
   • Once delivered, follow the bank instructions to activate your credit card. This can be done through net banking, app or phone.
   • Cut, destroy, and dispose of your old credit card safely if you have it.
6. Update payment mandates
   
   
   • Change saved card details for subscriptions, EMIs, or auto‑payments that used your old card number.
   • Monitor your credit card account, applicable fees, and transactions carefully, especially in the first few weeks after reissue.
   • If you find any discrepancies, reach out to your credit card issuing institution and get the issue resolved promptly.

In conclusion, credit‑card reissue is an extremely effective safety measure. Especially if your card is lost or compromised due to theft. By following these logical steps, you can ensure the replacement is smooth, secure, and cost‑effective.

Lending institutions now even offer online or application-based reissue services, making the process more user-friendly. Just remember to block promptly, verify reissue charges, and re‑link your payment mandates once your new card arrives.

Disclaimer: MintMoney has a tie-up with fintechs for providing credit. You will need to share your information if you apply. These tie-ups do not influence our editorial content. This article only intends to educate and spread awareness about credit needs like loans, credit cards, and credit scores. MintMoney does not promote or encourage taking credit, as it comes with a set of risks, such as high interest rates, hidden charges, etc. We advise investors to discuss with certified experts before taking any credit.